Heather works hard at GCS handling Human Resources responsibilities and being one of the first points of contact in the office and over the phone. She spent 14 years working at Red Lobster, starting as a hostess and climbing the ladder to kitchen manager before staying home with her young children. Heather has a B.S. in Business Management from the University of South Florida. Heather and her husband have two children, and her hobbies include reading, baking, and spending time with her kids. As a family, they enjoy board games, watching movies, going to the beach, and theme parks.